Customer Testimonials in Praise of the Dakota Backup State-of-the-Art Data Protection Solution
Within 40 minutes of notifying Dakota Backup we were missing a file, they were able to retrieve it! I am delighted with the efficient management of our account as well as the friendly people. Thank you, Dakota Backup.SH, Human Resource Director, GBA Inc. General Contractors
Dakota Backup has allowed us to take a huge step forward in protecting our data with their state-of-the-art data protection solution. Previously we were backing up nine locations in a fragmented manner, using tape-based solutions. Now, instead of having our IT staff dedicate many hours each week traveling to support the tape based solutions, we can manage it centrally using Dakota Backup. We also sleep well at night knowing our data is safe, secure, reliable, and readily available. Before we had finished our trial period, we experienced the loss of some important data; we were able to restore the data in a fraction of the time a tape restore would have taken. We also used the bare metal option to migrate the server in one of our offices to new hardware. This server migration went off without a hitch using the backup and restore process, allowing us to complete the job in a more timely manner. It's been a pleasure working with you and your Dakota Backup team.TK, Network Administrator, Meade School District 46-1
I just wanted to take a minute to let you know what a relief it was today to have you guys on our side!! Our most important data went poof and disappeared from our server. I can't begin to explain the ramifications that losing this data would have had on our business. I called Mike Goodrich and almost immediately he and Casey Parker were working on the restore, and even went the extra mile to work with our software company to properly restore and connect the data. In a matter of a few minutes, we were back in business. Thank you for such an essential service and mostly for a responsive and cooperative team.HC, Clayborne, Loos, Strommen & Gusinsky, LLP
Recently, an enterprise-critical server suffered registry corruption and failed to re-boot during scheduled maintenance. The registry files were successfully restored from the Dakota Backup offsite backup servers and a complete bare-metal system recovery proved unnecessary. Dakota Backup was helpful during the entire situation and was prepared to assist in the rebuild, had that become a necessity.MD, Dakota Craft, Inc.
MIKE - Well, you certainly made that easy for me to fix. Sorry that I had to bother you with that little problem. If something like this ever happens again, I'll know to search for the missing object. Thanks for your help! BRIAN - Mike did us a great service this morning and fixed our problem of missing files!KE, Stulken, Petersen, Lingle & Walti, LLP
I was very impressed by the performance of Dakota Backup. You never know how something such as Dakota Backup is going to work until you need to use it. I was pleasantly surprised by your ability to quickly provide us with the restored document. Your professionalism and ability to manage the solution was comforting. We will pass the word around that Dakota Backup is a great product and that it does everything it's advertised to do. Our data is our business and we can't afford to lose it. Thanks again for the peace of mind.LJ, Executive Director, Evergreen Management Services, Inc.
In our business, having quality backups are critical — no, they are more than critical, whatever that synonym would be. We’ve been using Dakota Backup since we first started and recently had the need to restore data. We had other options to get this data restored from our franchise headquarters. However, Casey and the Dakota Backup crew were local, easier to work with and extremely fast. Within an hour of asking for the data we needed we were back on task. For the minimal monthly cost, Dakota Backup service (not just the auto data backup, but the SERVICE) is critical for ANY business no matter how important your data. Thanks again Casey and the crew at Dakota Backup!David, TimePlus Payroll
In my time in the IT industry, I'd come to one main conclusion about backups – backing up to tapes was frustrating. Sometimes it would work, sometimes it wouldn't, and sometimes there was no rhyme or reason as to why it failed. Also with redundancy, to be fully redundant with a tape backup, you needed a second server with the same hardware/software just in case something happened to your backup server during a disaster – it just didn't seem to fit the scope of our DR planning.Steven, IT Manager, Northland Financial